Terms & Conditions

1. Introduction

1.1 These terms and conditions (“Terms”) govern your use of the Forest Air website (forestair.life) and all related services, content, and features.
1.2 By accessing or using our website, you agree to these Terms in full. If you do not agree, you must not use our website.
1.3 If you create an account or make a purchase, you will be required to confirm your acceptance of these Terms.
1.4 You must be at least 16 years old to use this website.
1.5 Our website uses cookies. By using the site, you consent to the use of cookies in accordance with our Privacy & Cookie Policy.

2. Copyright & Intellectual Property

2.1 This website and all content on it are the intellectual property of SOE Health Ltd or its licensors.
2.2 Except where expressly permitted, you may not copy, reproduce, modify, distribute, publish, or commercially exploit any content from the website without prior written permission.

3. Licence to Use the Website

You may:

view pages in your browser
download pages for caching
print pages for personal use
stream media content
use website features as intended

You may not:

download content for other purposes
modify or edit website content
republish or redistribute material
circumvent access restrictions
use automated systems (robots, scraping, bots)

4. Acceptable Use

You must not use the website:

in any unlawful or harmful manner
to distribute malware or automated data collection tools
to scrape or harvest data
for unsolicited marketing
to provide false, misleading, or incomplete information

5. Products

5.1 Product listings are invitations to treat, not binding offers.
5.2 Product availability may change at any time.
5.3 Purchases are governed by our Terms & Conditions of Sale (separate document).
5.4 User reviews are subject to Sections 9 and 10.

6. Registration & Accounts

6.1 You must be at least 16 years old.
6.2 Register with accurate and complete information.
6.3 Keep your password confidential.
6.4 Notify us immediately of unauthorised account use.
6.5 Do not use another person’s account.

7. Account Suspension & Cancellation

We may, at our discretion:

suspend accounts
delete accounts
remove content

You may cancel your account at any time through your account settings.

8. User Content

8.1 “User Content” includes text, images, videos, or any material submitted to our website.
8.2 You grant us a non-exclusive, worldwide licence to use this content solely for displaying it on our website.
8.3 We may remove or edit content that violates these Terms.

9. Content Rules

User Content must not:

be illegal or infringe intellectual property
be defamatory, abusive, obscene, or discriminatory
provide misleading or harmful information
contain spam or advertisements
promote violence or harassment
violate privacy laws

10. Reporting Abuse

Please report unlawful content or misuse by emailing info@forestair.life.

11. No Medical Claims

11.1 Our website does not provide medical advice.
11.2 Forest Air products are not medical devices and are not intended to diagnose, treat, cure, or prevent any medical condition.
11.3 For health-related questions, consult a qualified healthcare professional.

12. Limited Warranties

We do not guarantee:

completeness or accuracy of website content
availability of the website at all times
freedom from errors, interruptions, or outdated information

We may modify or remove website features at any time.

13. Limitation of Liability

To the fullest extent permitted by law, SOE Health Ltd is not liable for:

indirect or consequential losses
business-related losses
loss of data
events outside our control
errors caused by third parties

Nothing in these Terms limits liability for:

death or personal injury caused by negligence
fraud or fraudulent misrepresentation

14. Third-Party Websites

Links to third-party websites are provided for convenience and do not constitute endorsements.
We do not control or take responsibility for their content or practices.

15. Changes to These Terms

We may update these Terms from time to time.
Continued website use constitutes acceptance of the updated Terms.

16. Assignment

We may assign or transfer our rights under these Terms.
You may not transfer your rights without our written consent.

17. Severability

If a provision is found invalid or unenforceable, the remaining Terms remain effective.

18. Entire Agreement

These Terms, together with our Privacy & Cookie Policy, form the entire agreement regarding your use of the website.

19. Governing Law & Jurisdiction

These Terms are governed by the laws of England & Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England & Wales.

20. Company Details

SOE Health Ltd
Registered in England and Wales
Company No. 07321543
Registered Office:
42D Derby Road, Beeston
Nottingham, NG9 2TG
United Kingdom
Email: info@forestair.life